Most small business owners have a website. Many think they need a website just because everyone else has one. Well, that’s not exactly a solid internet marketing strategy. After all, a website that doesn’t generate visitors that result in sales is not doing its job.
The objective of your business website should not only be to drive more traffic to it, but also to enhance each visitor’s experience while they are there. After that, it should also give them enough reason to return again and again.
You’ll often hear internet marketers discussing the importance of adding value. What does this mean, if anything? Adding value on your website simply means providing useful information or services to people. Before thinking about getting their money, you should consider what it is that will make them want to purchase from you. Ask yourself what you can do to make their life just a little bit easier while they are there.
Take Amazon for example. Their website is clearly designed to sell products. However, it’s also a good experience for the user. Products are grouped into categories, everything is easy to find, and there are reviews and discounts on most products. The creators of the Amazon website took great care to create a good user experience. And it shows in their bottom line.
Your business may not be as huge as Amazon, but you can follow their example.
Consider the following examples:
- Do you own a restaurant? A restaurant should always have an online menu. Many people search online for local restaurants and ratings. This is especially true of people who travel a lot. Visitors to your website will appreciate seeing your menu, plus a list of locations and phone numbers. You will likely get more diners than the restaurant without an online menu or website.
- Are you a watch repairperson? A watch repair shop website should have a list of services and prices. The address and phone number should also be easy to find. Once again, you’d be surprised at the number of small businesses that aren’t online. And those who are often miss the mark with their website.
Thanks to internet marketing, small businesses can now compete on a major scale. You never know who will visit your website, but you can control their experience.
Make things easy for your visitors. Give them a good website experience so they’ll want to do business with you, then you have the opportunity to gain a customer for life. And, after all, isn’t that the goal?